Privacy Policy

General Information

 

This Privacy Policy describes the practices of Ma Maison la Terre regarding the collection, use, retention, and protection of personal information collected through its website, in accordance with applicable laws, including the Act respecting the protection of personal information in the private sector (Quebec).

 

By accessing or using the site, you acknowledge that you have read this policy and agree to its terms.

 


 

Personal Information Collected

 

Ma Maison la Terre may collect personal information when you use its website, including when you contact us or complete a form.

 

The information that may be collected includes, in particular:

 

  • First and last name

  • Email address

  • Phone number

  • Name of the company or organization, if applicable

  • Any information voluntarily provided by the user

 

Information is collected fairly and lawfully, and only to the extent necessary to achieve the identified purposes.

 


 

Purposes of Collection

 

Personal information is collected and used for the following purposes:

 

  • Process requests for information or services

  • Communicate with users in the context of a business relationship

  • Ensure the operation, improvement, and security of the website

  • Comply with applicable legal and regulatory obligations

 

No personal information is used for purposes other than those described, without the consent of the individual concerned.

 


 

Disclosure to Third Parties

 

Ma Maison la Terre may share certain personal information with service providers or technology partners when necessary for the operation of the site or the provision of services.

 

These third parties only have access to the information required to perform their mandate and are bound by strict obligations regarding confidentiality, security, and the protection of personal information.

 


 

Retention of Information

 

Personal information is retained for the period necessary to fulfill the purposes for which it was collected, or to comply with legal requirements.

 

At the end of this period, the information is securely destroyed or anonymized.

 


 

Security Measures

 

Ma Maison la Terre implements reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, misuse, loss, disclosure, or destruction.

 

Despite these measures, no security system is infallible and Ma Maison la Terre cannot guarantee absolute protection of information transmitted electronically.

 


 

Cookies

 

The site may use cookies and similar technologies to ensure proper operation, improve the user experience, and generate traffic statistics.

 

Users may, at any time, manage or refuse cookies through their browser settings. However, refusing certain cookies may affect some site functionalities.

 

For more details on the use of cookies and consent options, please consult our Cookie Policy.

 


 

Rights of Individuals

 

In accordance with applicable laws, individuals have, in particular, the following rights:

 

  • Access the personal information concerning them

  • Request correction of inaccurate, incomplete, or ambiguous information

  • Withdraw their consent to the use of their personal information, subject to legal obligations

 

Any request regarding the exercise of these rights must be made in writing.

 


 

Person Responsible for the Protection of Personal Information

 

Ma Maison la Terre has designated a person responsible for the protection of personal information.

 

For any questions, requests, or complaints regarding this policy or the management of personal information, please contact:

 

[Name of the person responsible]
Ma Maison la Terre
Email: [To be completed]
Phone: [To be completed]

 


 

Policy Changes

 

Ma Maison la Terre reserves the right to modify this Privacy Policy at any time to reflect legislative, regulatory, or operational changes.

 

The version in effect is the one published on the site at the time of consultation.